Shipping Policies and Information
Shipping Company
At this time, we only offer shipping from USPS via Priority Mail. Shipping times will vary upon location but generally are delivered within 4 to 7 days. Please allow 3-4 days for process. Any custom artwork that is ordered may take up to 30 days to complete including curing and varnish curing time.
Shipping Costs
· We offer free shipping on all orders over $100 USD.
· For jewelry, the flat rate is $5.00 USD
· For one abstract pour painting, the flat rate is $20.00 USD which includes insurance up to $100 USD. Paintings have to be shipped separately to avoid damage
· For resin art, the flat rate is $10.00 USD
· For Garden Decor, the flat rate is $20.00 USD
Shipping Policy
· We do not ship to PO Boxes
· For International shipping, the customer is responsible for any customs or import costs
· If you are local you may contact us at Spooklaneart.com for pickup
Return Policy
· Merchandise will be accepted for return within 30 days of purchase
· Simply send an e-mail with photos, order number, and the reason for your return to: Spooklaneart.com
· Spook lane art does not provide return postage or labels
· Shipping costs are not refundable
· Carefully pack your return with any applicable order information
· Please ship your return to the following address:
Spook Lane Art
145 Spook Lane
Reading, PA 19606
· After we receive and inspect an item returned to us for a refund, we have final discretion as to the condition of the piece in relation to a refund owed
· Once received, inspected, and approved, purchases will receive a full refund to the original cardholder’s account on which the purchase was made. If a credit or charge card has been used to make this purchase, the terms and conditions in the agreement between the cardholder and the issuer of that credit card shall also apply
· If you need assistance please email us at Spooklaneart.com and we'll be happy to help.